FAQs

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I already have a domain name, can I use it with my new website?

Absolutely! We can set that up for you easily.

How does payment work?

We charge 50% of the total agreed cost once we have created the first draft for you. After this, we will make any necessary changes and once you are happy with the final design we will charge the remaining 50%. Once we have received the total payment we will make your site live! Support packages are charged monthly.

Is the website secure?

We use the latest technology to make sure all our websites are fully encrypted and have a valid TLS certificate.  We regularly update all of our plugins and themes and only use authorised versions. 

How long does the design process take?

Once you have decided to use our service, we will get started on a first draft of the design which usually takes around one week but this can vary slightly based on the size of the project. After you have reviewed this version, we will make any necessary changes and only finalise the site when you are completely happy.

What happens after the first year of hosting?

Once your initial year since launching has expired, you will need to renew your site with us to keep it online. Get in touch for more details about this monthly fee.

Can I make changes to the website once it is made?

We offer a monthly support service that will allow you to request regular changes and updates. Please see our pricing page for details. 

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